Frequently Asked Questions

Frequently Asked Questions

Everything you need to know

ABOUT LESSONS

What do I need to book the Trial Lesson?
You just need to contact us with a message and we’ll help you book it.
How long does a lesson last?
An hour class lasts 55 minutes for adults, 50 for teens and 40 minutes for children.
How many hours do I have to take to learn or improve my Spanish?
The more lessons you take is better, but due to the availability of each student, we recommend at least 4 hours per week.
What is the minimum recommended age to take an online class?
Since the lessons are with electronic devices, we recommend the students be at least 8 years old, because at this age children already have a good knowledge about the handling of themselves.
What forms of payment do you accept?
It depends on where you are, you can do it with Xoom by PayPal.
It is best with a bank transfer.
Payments will be always in advance.
We will explain the procedure to you in Trial Lesson.
How can I schedule the rest of the lessons?
After Trial Lesson, you’ll have extra time to agree with the tutor the best time for your classes.
What materials are used in the class?
We use PDF books, they are sent by mail depending on the level of the student.We also take advantage of the resources the internet offers us such as: audios, readings and exercises so that the student has what needs to practice. 

ABOUT TEACHERS

What if my tutor doesn’t show up?
If your teacher doesn’t show up, we’ll let you know in time, you won’t lose that lesson, but if you want to take it, you can do it with another teacher if you want to.
What if I want to change teachers?
We know that chemistry is an important factor in these cases, if you don’t feel comfortable with your teacher, you can make any change whenever you like.
Do teachers often work with children?
More and more parents are looking for Spanish lessons for their children, recognizing the importance of learning another language from young people, and we are trained to do it in the simplest, most comfortable and most fun way for the little ones in the home.
How much experience do teachers have?
We know that expertise is important in any activity and we have it.
We have worked for more than 15 years, but, we are convinced that passion for what we do is what makes us the best in our activity.
What platforms do teachers work with?
Usually we work with Skype, we also use Zoom or Meet. We can fit the needs and requirements of each student.
If a student does not log in on time, how long should the teacher wait?
The teacher will wait 15 minutes for adult students and 10 minutes for children, if the student does not show up after the waiting time, the class will be charged full price.

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